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How To Be Unremarkable

I tried to recall a professional I met who settled for being unremarkable, but no one comes to mind. Don’t get me wrong—I’ve met plenty of people who work in one of the professional disciplines who don’t aspire to be exceptional. They had jobs, not careers; they...

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Winning IS Everything

I recently attended the Winning Is Everything conference for accounting firms. It was a great meeting with great people. It even has a great title. Because in the end, winning IS everything. But what does “winning” really mean? In sport, winning is clearly defined. At...

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Build Trust in Conflict

Your leadership is on display all the time. You are always demonstrating whether you're worth following or not. And one of the best times to exhibit your leadership is how you handle conflict. Few people look forward to being in conflict, but it's a part of life as a...

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Make It Easy to Choose You

New business is the lifeblood of any firm and you have a huge role in getting it. You have to get prospects to choose you and clients to continue to choose you. While it may not be natural, comfortable or easy, it’s still yours to do. Fortunately, most of your...

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Your 2014 WHY

This is my first chance to wish you a Happy New Year. It’s going to be a GREAT year so prepare yourself for it. Put things in place now to capture the fullness of 2014. The first and most important thing to do is to know WHY you do what you do. This question spans...

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Big Rocks or Not?

There’s a demonstration that you may have seen about putting different sizes of rocks into a container to show how crucial it is to insert the large rocks first, then the pebbles, sand and water, in that order. It illustrates the importance of putting priority things...

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Don’t Do This to Yourself

Welcome to the long awaited holiday season—a time of rest and relaxation. A time to settle back and take a breath. That describes you during this season, right? Is it that, or will you be torn between thinking about all the year-end stuff at the office and spending...

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All About Your Stature

Professional stature is something to which you aspire. It’s the endgame; the ultimate fulfillment of your work’s life. It’s the reputation you have earned as you pursue your career as a credible professional. If you don’t aspire to be a professional of recognized...

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3 Reasons You Don’t Market

You know that developing new business is essential to grow your firm and your practice. But you don’t. Why? How could something so important be so neglected? Here are three reasons. 1. Your firm doesn’t prioritize it. Finding new clients isn’t high on the agenda of...

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Two Words Clients Hate

Here’s something you may be unaware of that is particularly annoying, especially to your clients. When a client asks you a question for your perspective and advice, you answer, “It depends.” Then you sit quietly, waiting to be asked, “On what?” If they don’t ask, you...

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