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Category: Business, Client Experience, Personal Management

Thank You For Your Business

What We Say If it wasn’t for your clients, you wouldn’t have a job. But you do have clients who value your work and relationships enough to pay you. That’s why on your website, your invoices, your emails and even in your calls, you find ways of saying Thank You For...

How You Define The Problem

Your Career Professional service is about applying a knowledge-based, technical discipline to solve problems. That’s your career as a professional—you use your technical knowhow to solve problems that people pay for. Not bad. But what you may not appreciate is...

Rise To Your Occasion

Interesting Times You have heard ad nauseum the same descriptions used to describe the last couple of months. I wrote about them last week here. But I prefer to use “unusual” or “interesting” times. Words like these aren’t negatively loaded and allow you to rise to...

Step Back To See The Big Picture

See The Big Picture With all the work you have to do, it’s so easy to work for efficiency and forget to step back to see the big picture. Getting things done and out the door becomes the primary goal. While efficiency certainly matters, your clients want more. Miss...