Jan 19, 2020 | Business, Performance, Personal Management
Promises to Others Last week, the Message was all about making your word to others good as gold. When you make promises to others, your credibility is on the line and you earn their confidence that you are reliable. This is an important aspect of your professional...Jan 12, 2020 | Business, Leadership, Personal Management
The beginning of the new year is a perfect time to determine how you will improve this year. Rather than focusing on a lot of things, how about focusing on just one thing? It will be something that should always be on your mind: how to strengthen your credibility....Jan 5, 2020 | Business, Performance, Personal Management
Two Choices When you are in performance mode, you have you have to choose how you will execute your tasks. Option one is to complete them as efficiently and accurately as possible, kinda like being on an assembly line. Just do the same way you did the last one and...Dec 15, 2019 | Business, Client Experience, Performance
See The Big Picture With all the work you have to do, it’s so easy to work for efficiency and forget to step back to see the big picture. Getting things done and out the door becomes the primary goal. While efficiency certainly matters, your clients want more. Miss...Dec 8, 2019 | Business, Leadership, Personal Management
Burnout Is Real For a long time (since the 70’s), the topic of burnout has been on the mental health radar but has been too difficult to really describe what it is. Nonetheless, we know about burnout. We finally have some clarity from the World Health Organization...
