1 min readWhat Comes After Technical Expertise?

by Susan Stutzel | August 3, 2026 | Business, Leadership, Performance

Technical expertise has been the foundation of the accounting profession. And it should be. It’s the knowledge, accuracy, and judgment CPAs bring to their work that make this profession one of the most trusted.

But the world around us is changing. Technology is making it possible to find information faster, automate processes, and complete technical work more efficiently than ever before.

Technical expertise is essential.
Technology amplifies it.
Professional skills are what transform expertise into lasting impact.

Think about the people in your firm who really stand out. They aren’t just the people who know the answer. They are the ones who can explain it in a way others understand. They build trust with their teams and their clients. They know how to have the difficult conversations that are sometimes needed. They bring people together. They solve problems when there isn’t an obvious answer. They create confidence in the people around them.

Those are professional skills. And they are the skills that technology can’t replace.

The next generation of firm leaders won’t be defined only by what they know. They will be defined by how effectively they use what they know to lead, influence, communicate, build relationships, and create value.

That’s why developing professional skills can no longer be considered a “nice to have” benefit your firm provides. It is how we turn technical expertise into leadership. It is how we turn talented individuals into strong teams. And it is how we build the future of the profession.

So here’s a question to consider this week:

Are you investing as much in developing how your people lead, communicate, and influence as you are in developing what they know?

Because technical expertise creates opportunity.

Professional skills create impact.

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