Can Gratitude Do That?
It used to be that the summer months were a time for restoration because things slowed down. Life wasn’t as hectic. You could power down a bit and not lose any ground. Enjoy the weather, the family, the downtime. You could acknowledge and be thankful for your...Don’t Create Difficult Clients
Many clients don’t know they are being difficult because you haven’t raised them right? Here’s what to do.
The Biggest Client Service Myth
Don’t fall for the myth that it’s ok for clients to be difficult. Here’s what to do about it.
How To Manage Up
Over the last couple of weeks, I’ve had three coaching calls with senior managers who were experiencing significant frustration. They have been tasked by their firm leaders with accomplishing important firm objectives. But each manager has been thwarted by an...Demonstrate Your Leader Humility
Do you know what leader humility looks like? Here is a perfect example.
