Stop The Energy Leaks

Dec 13, 2015 | Business

Loving what you do is a requirement of high performance. You can’t make the commitment or sustain the effort necessary to be really good if you don’t love what you do. Professional service is too difficult and demands too much otherwise. Now, nothing is...

Don’t Make Difficult Clients

Dec 7, 2015 | Business

I recently completed a two-day training at a top drawer firm and inevitably, a discussion ensued about dealing with difficult clients. People bemoaned about how they have been victims of demanding, persnickety and unrealistic clients. Everyone had stories where they...

Make a Decision

Nov 15, 2015 | Business

One of the marks of a leader is the willingness to make decisions without having all the information. They step into the future without a crystal clear view. Not blindly, because they have enough of the shapes and shadows to fill in the remaining 20% of what they...

Ask The Second Question

Nov 9, 2015 | Business

One of the evidences that you are a polished professional is demonstrated in how you respond to questions. Fundamentally, your natural response when asked a question is to simply answer it. Since you’re a problem solver, you think the question is a request for...

High Performer Angst

Nov 1, 2015 | Business

I so enjoy working with high performers (HPs). They perceive their world and themselves differently from others. One of the HPs in a firm where I conduct the Partner-Pipeline program sent me an email that is typical and thought it would be useful to you. I’m...