Follow Through or Come Through?

Every procedure, process and system is designed to produce a result. It has been tested and can be relied on to accomplish a desired end. The thinking is that if you follow the sequence or procedure, you will get the intended result. But what if you, having completed...

Who’s The Head Case?

(To yourself) I can’t believe he just did that. Can’t he see how unacceptable that is? I can’t let him continue doing that. What a head case. We will definitely have to talk about it. But not right now. It’s not the right time. It’s got to be...

Swim To The Deep End

In a recent coaching call with a manager, I was reminded of how easy it is to conform your thinking to your environment. For her, she described her specialty practice and that her clients are in a regional reach. Her enthusiasm was infectious and I was drawn to her...

Coached To Accelerate

As part of my firm-wide program to raise up high performers, I schedule coaching calls with individuals that the firm wants to invest in. I recently completed a bank of calls for a firm and, reflecting on them, I noticed that the conversations seemed to fall into...

Balance Both Sides

In order to be a high-functioning professional in your firm, you must demonstrate both technical and professional capabilities. Those are two sides of the same coin. Early in your career, technical mastery is predominant. But as you progress in your career, your...