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Uncomfortable? Tell Them Anyway

A recent survey was conducted by the Harris Poll showing that, of the more than 600 managers participating, 69% admitted to being uncomfortable communicating with their employees in everyday interactions. Worse, 37% were uncomfortable giving direct performance...

I Don’t Under-Communicate

Why is it that you can recall dozens times when others have not communicated well or timely with you, but you struggle to identify even one instance where you under-communicated? Ok, maybe that one time. But otherwise, you’re pretty good. Or so you think. If I were to...

Hard To Lose A Client

Like most professionals, retaining clients is important to you and you work at it. In fact, you may even put up with more than you should, but that’s another conversation. The point is that client retention is foremost on your mind. But truth be told, it’s really not...

Wear The Right Shade

I attended a business mixer recently and noticed that there were three different shades people wore. I’m not talking about their clothes. That would be easily addressed. No, I’m talking about their behavior. This is what I saw. Some wore lamp shades. They stood at the...

Have Confidence Conversations

Don’t you just hate it when you have to initiate an uncomfortable conversation? No matter what it’s about or who it’s with, your first reaction is how to get around it, avoid it, ignore it—anything but have it. This is especially true regarding those who are looking...