Say It To Be Heard

May 15, 2016 | Business

In several of the Partner-Pipeline courses, we concentrate heavily on communication. Not just listening and talking, but in specific situations where communicating is a challenge. One area is how to present your perspective when you disagree with someone. This is an...

Uncomfortable? Tell Them Anyway

Mar 20, 2016 | Business

A recent survey was conducted by the Harris Poll showing that, of the more than 600 managers participating, 69% admitted to being uncomfortable communicating with their employees in everyday interactions. Worse, 37% were uncomfortable giving direct performance...

I Don’t Under-Communicate

Oct 4, 2015 | Business

Why is it that you can recall dozens times when others have not communicated well or timely with you, but you struggle to identify even one instance where you under-communicated? Ok, maybe that one time. But otherwise, you’re pretty good. Or so you think. If I were to...

Hard To Lose A Client

Sep 2, 2014 | Business

Like most professionals, retaining clients is important to you and you work at it. In fact, you may even put up with more than you should, but that’s another conversation. The point is that client retention is foremost on your mind. But truth be told, it’s really not...

Wear The Right Shade

Oct 28, 2013 | Business

I attended a business mixer recently and noticed that there were three different shades people wore. I’m not talking about their clothes. That would be easily addressed. No, I’m talking about their behavior. This is what I saw. Some wore lamp shades. They stood at the...