May 28, 2023 | Business, Leadership, Personal Management
Conflict Or Problem How you view a situation determines your mental and emotional state about it and drives certain behaviors that either help or hinder finding solutions. Whenever you encounter a disagreement with a colleague or client, do you view it as a conflict...
May 21, 2023 | Business, Leadership, Personal Management
We Disappoint Ourselves As professionals, we are constantly having to address stress, whether it’s induced by work, home or other personal adversities. But one area where we create stress is when we disappoint ourselves. What Is Disappointment? Disappointment is felt...
May 14, 2023 | Business, Leadership
Do You Like What You Do? When you ask your employees what matters to them, what do they tell you? Besides compensation, what else are they looking for? What else matters to them? Do they like what they do? Survey Results In researching one of my upcoming presentations...
May 7, 2023 | Business, Performance, Personal Management
Bad Habits Return Whenever we experience stressful times, we typically fall prey to previous habits that are longer (or were never) good for us. For instance, when stressed, our eating habits often leave us and we return to former habits that are ingrained in our...
Apr 30, 2023 | Business, Client Experience, Personal Management
Your Hope As I pondered a relevant message to write, I thought about the last few months and all of the effort you put in to serving them. At times, your work has been overwhelming in volume and complexity. You did all you could to do your best for your clients. In...