Facing The Lions

Dec 8, 2025 | Business, Leadership

Our inbred fear response is well-known: when confronted with a perceived danger, our mind and body prepare to fight, flee or freeze. A fairly recent discovery is an additional response called fawning – placating or appeasing to neutralize the threat. While we...

What Reality are you Naming?

Nov 23, 2025 | Business, Client Experience

Leaders establish reality by the way they talk about something. If a firm leader talks about a situation as unimportant, their followers will not take it seriously. If a leader refers to a decision as ill-advised, others will also resent it. If a leader reinforces a...

Protect Your Attention

Nov 10, 2025 | Business, Leadership, Personal Management

As we’ve written and said so many times (here, here and here), no one aspires to be mediocre. Everyone wants to do well. So why don’t we? A major reason is we aren’t protecting our attention. Our attention is precious and it’s a huge influence in our...

Weak Link Choices

Oct 27, 2025 | Business, Leadership, Performance

Most under-performance doesn’t come from lack of intelligence or capability. It comes from choosing what is easy, comfortable, or convenient – small compromises that depreciate into mediocrity. High performers see it immediately. At first they push back. Over...

Spread the Germ

Oct 13, 2025 | Business, Leadership, Performance

Albert Einstein once said, “Adversity introduces a man to himself.” (And I’m pretty sure it includes women, too.) What a powerful truth – because when life turns up the pressure, it reveals who we really are. Which version of you shows up when in the middle of...