Time to Remember

Dec 23, 2012 | Business

The season we’re in is wonderful because it’s filled with remembrances of what’s really important. It brings a level of clarity that puts everything into proper perspective. You discover that some of the things that stressed you weren’t really that necessary, while...

Why You’re Not Invited

Nov 18, 2012 | Business

One complaint I hear from professional service providers is that they are frustrated that their clients don’t value what they do or include them in planning meetings. The best excuse providers can muster is that their clients don’t want to pay for their input. In...

Code In The Office

Oct 14, 2012 | Business

Over the years and being in so many firms, I’m struck by how each office has its own code of meaning. Everyone knows the real meaning, but there is a penchant to hide behind a code so the real meaning can exist without having to face it. Here are some universal codes...

On the List?

Jul 29, 2012 | Business

Sometimes your clients just won’t cooperate. They won’t return your calls or emails requesting their time and attention. Even though your work should be important to them, they just won’t respond. What’s up with that? If clients put you off, it is an indication of how...

Convenient For Me

Nov 6, 2011 | Business

As a leader, your objective is to create an environment of productivity for your staff by removing the obstacles they face so they can do their work. However, rather than remove barriers for them, you can actually create difficulties. I’m talking about the liberties...