Your “Presence” is Showing

With all the buzz about your personal and career development, one area continues to be overlooked: your professional presence. It’s definitely an intangible soft skill, but so necessary to your development. What is professional presence? A couple of examples might...

The Client-Ready Standard

In a recent coaching call, a partner expressed concern about how he can be a bottleneck to get work out to clients. When he scans the number of files and projects collecting on his desk, he reported feeling overwhelmed and disheartened at all the early mornings and...

More Than A Vendor

One of the tracks of the Partner-Pipeline program is about client service. In one of the courses, we discuss the different levels of impact you have in your clients’ businesses and lives. You can assume a very low, non-intrusive relationship or one where the client...

So Right Yet So Wrong

This past week I conducted another Partner-Pipeline track for a firm. In one of the courses, we discussed an experience they could all relate to: no matter how hard they tried, too often their clients were dissatisfied with what they delivered. So I posed this...

Don’t Forget to Remember

The reality is this: you’re a professional who gets paid well for doing what you love to do and who enjoys the professional stature that goes along with it. The opportunities before you are great and your future is bright. Sounds pretty good to me. So, when was...