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Are You The Reason They Leave?

I really enjoy the calls I get from clients who just want to get another perspective or a suggestion on how to approach a delicate situation. This call was no different. The call came from a manager of a client firm in the southeastern U.S. He was a discouraged high...

Clean The Crud From Pearls

Jimbo Fisher, head coach for the Florida Seminoles, passionately described to one of his players something he did wrong. The player seemed to shut down and stopped listening, which frustrated his coach. Jimbo had something important to say but the player refused to...

Uncomfortable? Tell Them Anyway

A recent survey was conducted by the Harris Poll showing that, of the more than 600 managers participating, 69% admitted to being uncomfortable communicating with their employees in everyday interactions. Worse, 37% were uncomfortable giving direct performance...

Don’t Be Stingy With Your Confidence

Being thrown into the proverbial deep end is how some people learn best. They don’t shrink from taking on a challenge because they have a certain amount of confidence, believing they will find a way to be successful. But for others, it’s a different story. If you...

You Cause Underperformance

The number one reason there is underperformance around you is because of you, not anyone else. Whether you’re a partner dealing with managers or an associate dealing with interns, you’re not dealing with the underperformance of others. So much so, that YOU OWE THEM AN...