Connecting With Your Clients

Jul 7, 2019 | Business, Client Experience

You want your clients to look forward to seeing you and hearing from you. But you have to give them reasons. If you’re like most in your profession, you rely too heavily on your expertise and experience as the foundation of your relationships, thinking that both of...

A Robot Instead of You?

Apr 8, 2018 | Business

There is more evidence than ever that in the next 5-7 years, much of the work you’re doing now will be done by machines. With the ramp up of data analytics, artificial intelligence and the expanded capabilities of technology, you won’t be needed to do what technology...

Low Trust Is Good?

Jan 22, 2017 | Business

For the last 17 years, the Edelman Trust Barometer has been used to survey the globe to determine the level of trust that people have in government, NGOs, business and the media. Their latest survey results are out and it doesn’t look good. In fact, this year’s report...

Be Fluent In Both

Sep 11, 2016 | Business

I am told that to be fluent in another language, you have to actually think in that language, not just translate words and phrases. Well, the same is true of tactical and strategic thinking. Tactical thinkers concentrate on knowing the right answers. Their focus is...

It’s Not About You

May 22, 2016 | Business

The Partner-Pipeline courses emphasize the application of skills, so I do a lot of demonstrations, case studies and role plays. That’s the only way to determine that participants know how to apply what they learned. In a particular course on meeting with prospects, we...