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the monday message
Own Your Mistakes
As you progress in your career, you must earn the confidence of those around you, especially from colleagues and clients. One way of earning their confidence is to own your mistakes. This ability is particularly important at the manger and partner level, but it is...
Some Goals Lag Behind
Some of your goals are progressing nicely and some are not. Why the difference? The answer revolves around what drives your energy—or what doesn’t. As a result, some goals lag behind. If you are progressing with a goal, regardless of how difficult or challenging, it...
Show Yourself Worthy
I’m involved in the selection process to hire an Executive Director for a licensing board. Following resume submittals, we distilled the candidates based on qualifications. There were several who are very qualified with education, experience and setting-familiarity....
Connecting With Your Clients
You want your clients to look forward to seeing you and hearing from you. But you have to give them reasons. If you’re like most in your profession, you rely too heavily on your expertise and experience as the foundation of your relationships, thinking that both of...
Uncomfortable In Your Comfort Zone
Your comfort zone has been customized and perfected by you, for you. Your investment over time has produced a way of functioning that feels good, right and…well, comfortable. It works just fine…until it doesn’t, and you feel uncomfortable in your comfort zone. Fear...
Can Gratitude Do That?
It used to be that the summer months were a time for restoration because things slowed down. Life wasn't as hectic. You could power down a bit and not lose any ground. Enjoy the weather, the family, the downtime. You could acknowledge and be thankful for your good...
Don’t Create Difficult Clients
Many clients don’t know they are being difficult because you haven’t raised them right? Here’s what to do.
The Biggest Client Service Myth
Don’t fall for the myth that it’s ok for clients to be difficult. Here’s what to do about it.
How To Manage Up
Over the last couple of weeks, I've had three coaching calls with senior managers who were experiencing significant frustration. They have been tasked by their firm leaders with accomplishing important firm objectives. But each manager has been thwarted by an...
Demonstrate Your Leader Humility
Do you know what leader humility looks like? Here is a perfect example.

