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Ask The 2nd Question 1st

Normally, whenever you finish something, the first question you ask is about how you did. If it’s an engagement, you consider the success factors of realization, timeliness, quality, client satisfaction, etc. If it’s the end of a time period, you consider what you’ve accomplished and how far you’ve come. It’s Only Natural Why do you […]

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Why “Why” Matters

What do you do when you’ve been working for a while and you’re getting tired, frazzled and punchy? It could be on a single project or over a long season. Regardless, you have to somehow push through it all in order to provide a quality result for your clients. Over the course of your career, […]

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“Not My Problem” Already Is

It’s amazing how many professionals assume their “soft skills” are sufficient. They usually assess their current level soft skill ability to be adequate for what they do. That’s a problem—their problem. Before I get too far, just so you know, there is no such thing as “soft skills.” It was a term that the U.S. […]

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Communication Is NEVER The Problem

I just concluded a series of leadership courses from the Partner-Pipeline for a multi-office firm. In the senior manager course, they learned how to lead a change initiative, whether it be in their firm or with clients. One of the key points of change management is that the presenting problem is seldom the problem and […]

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They Should Just Know

I had several interesting calls this week. One was with a senior manager who is in an unfortunate situation where his career pursuits are not being supported by the leaders in his firm. As we talked, it became evident that he expected the firm to pave the way for him without him having to speak […]

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