Gratitude Is A Skill

Nov 21, 2021 | Business, Personal Management

Gratitude Is A Value In a recent training on professionalism, one participant said that one of their values is gratefulness. It struck me because I don’t hear that expressed as a value very much. Yet it is so clear how impactful a grateful attitude is on our whole...

How You Lead Talent

Nov 14, 2021 | Business, Leadership

“Talent” Is Necessary When leaders talk to me about their organization, inevitably the discussion quickly moves to their people. Whether they complain that staff are hard to find, motivate and retain, or are enthusiastic about who they have, everyone agrees that firm...

Those Difficult Clients

Nov 7, 2021 | Business, Client Experience, Leadership

Cull The List From what I hear from firms and consultants to firms, it seems that leaders are taking seriously their client lists. Many report that they are examining their clients to determine whether they are right for their firm. It’s an excellent exercise and an...

Activate Your Recovery

Oct 31, 2021 | Business, Leadership, Performance, Personal Management

Recovery Is Intentional A couple of weeks ago, this Monday Message emphasized how important it is to have a recovery plan in place following a high-intensity period. The best performers in any discipline know the importance of recovery and make it a regular part of...