Catch Them Doing It Right

Feb 10, 2025 | Business, Leadership, Performance

Catch Them Doing It Right By Guy This message builds on last week’s discussion, which stemmed from Justin, a manager seeking advice on handling staff who do not respond to feedback. He and his colleagues struggle with employees who seem to ignore their directions. You...

When Staff Ignore Your Feedback I

Feb 3, 2025 | Business, Leadership, Performance

How many times do you have to give the same feedback to get results? The Inquiry A manager, whom I’ll refer to as Justin, recently reached out to me to discuss a challenge that he and his fellow managers are grappling with. As dedicated professionals, they take their...

Rebalance Your Engagement Initiatives

Jan 6, 2025 | Business, Leadership

My coaching call with a senior leader began on a note of irritation and confusion. He had just received the firm’s employee engagement survey results and wasn’t pleased with what he saw. During our conversation, he mentioned that the firm had been conducting the...

When There Is No Best Option

Dec 2, 2024 | Business, Leadership, Performance

Problems With A Best Option Firm leaders are really good at problem-solving. They have the ability to analyze a situation, weigh the pros and cons, and arrive at a solution that makes the most sense. Through countless such decisions, they have consistently...

Your Reviews: Tone and Spirit

Nov 11, 2024 | Business, Leadership

Twice a year, at midyear and year-end, our coaching calls with partners and managers inevitably drift to their upcoming employee reviews. And just as inevitably,  they admit they don’t care for or have time for those meetings. Their sentiments are so common that...