Your Noble Profession

Feb 3, 2024 | Business, Client Experience, Leadership

Your Business Did you know that you are actually in the stress reduction business? Your profession is often spoken of as rewarding and fulfilling, but hardly ever referred to as stress-reducing. But your work actually decreases stress—for your clients. The Research I...

Get In Shape

Jan 27, 2024 | Business, Leadership

Prepare Yourself There are times when we make an extra effort to get in shape for situations that matter. You know, like running a marathon (or a 5k), attending the next high school reunion, or practicing for your firm’s donut eating contest. Whatever is necessary,...

Everyone Has Expectations

Jan 21, 2024 | Business, Client Experience

Unmet Expectations If there was a single frustration that managers face on a regular basis, it is that clients don’t submit their information for projects in a timely manner. As a result, projects are delayed, schedules are compressed and budgets are blown. And no one...

This Year Will Be Different

Jan 7, 2024 | Business, Leadership, Personal Management

The Difference Dilemma As we step into a new year, there is a sense of fresh beginnings. Psychologists call it the Fresh Start Effect. We have visions of things being different and we capture that optimism in resolutions to do something different. While early...