Mar 27, 2022 | Business, Leadership
The Critical Question There are probably a number of new hires who have joined your firm in the last few months. For them, this spring is the first time they are experiencing busy season with you. With the busy season halfway through, they are likely asking themselves...
Mar 20, 2022 | Business, Personal Management
Bad Habits Aren’t Big You can’t be around professionals for very long until you begin to see some of their bad habits. Often, their tendencies are small and seemingly innocuous. But collectively, those practices add up to a personal negative impact. When asked about...
Mar 6, 2022 | Business, Leadership
Pressure Turns You Inward Whenever we are under pressure, our natural response is to fold inward as a self-protective measure. In essence, we become focused on our own wellbeing and survival. Consequently, we develop coping strategies that center around our own needs...
Feb 13, 2022 | Business, Client Experience, Leadership, Personal Management
Client Delays Are Everywhere In my earlier days while working in a CPA firm, I observed a repeated occurrence that seems to be common in firms across the nation. It has to do with feeling frustrated by client delays in submitting their information. When clients have...
Feb 6, 2022 | Business, Leadership, Performance, Personal Management
A Coaching Call Trend We all want to reduce our stress. As we enter the new year, stress abounds like never before. In fact, the last few weeks of coaching calls, I’ve heard of managers and partners planning to reduce their stress by delegating. This is really...