Ownership Changes Everything

May 11, 2026 | Business, Leadership, Performance

In many CPA firms, “accountability” is treated as the gold standard of performance. But in reality, accountability is reactive because it shows up after something has already gone wrong. Responsibility, on the other hand, is proactive. It’s the difference between...

“Not My Problem” Already Is

Nov 25, 2018 | Business

It’s amazing how many professionals assume their “soft skills” are sufficient. They usually assess their current level soft skill ability to be adequate for what they do. That’s a problem—their problem. Before I get too far, just so you know, there is no such...