Get Your Charge Hours Up

Review Time Annual or semi-annual reviews in firms are being conducted across the nation. Many of my client firms have made these reviews a regular part of their feedback system. Unfortunately, sometimes these meetings are conducted by managers and partners who fail...

Answer The Critical Question

The Critical Question There are probably a number of new hires who have joined your firm in the last few months. For them, this spring is the first time they are experiencing busy season with you. With the busy season halfway through, they are likely asking themselves...

Define Underperformance Correctly

From A Partner I had a great coaching call with a partner this week about one of his staff who is not performing to her optimal capabilities. He shared his theory about what was going on and what he was doing to address them. He said he gave her direct feedback so...