Expectations. Feedback. Rewards.

Be Inspired I just returned from the 2023 Engage Conference in LV last week. It was great to see friends and hear about the latest practices, technologies and transformations in the profession. Being around 3500 talented, inspired professionals is truly invigorating....

Get Your Charge Hours Up

Review Time Annual or semi-annual reviews in firms are being conducted across the nation. Many of my client firms have made these reviews a regular part of their feedback system. Unfortunately, sometimes these meetings are conducted by managers and partners who fail...

Calibration Information

Dishonest, Delayed Feedback While I fully enjoyed all the Partner-Pipeline® training in my client firms over the last several weeks, I also feel a heaviness that saddened me. The courses revolve around building capacity by giving effective feedback. But I heard of too...

Feedback For Your Purposes

From last week’s message on receiving feedback, a number of highly respected partners posed some interesting questions and dilemmas they have faced, like how to handle feedback that’s not objective, anonymous comments or feedback they just don’t agree with. These are...

Your Response To Feedback

Having coached hundreds of professionals for more than 2 decades, I’ve noticed the different responses people have when they receive and respond to feedback. You’d think that people would be receptive to the observations, comments and advice they get. But too many...