First, realize that not all “feedback” is feedback. Sometimes it’s actually advice (you should or you shouldn’t). Other times it’s really someone’s opinion (I think you made a mistake/your way is ineffective.) Periodically it’s really a disagreement (I don’t like the way you…). While technically these are forms of feedback, they aren’t intended to be developmental. It’s more noise than anything else.
When receiving feedback, keep in mind these principles.
Assume best intent. Sincerely appreciate what you get. Even if there was a negative ulterior motive, accept it graciously. You want to be known as someone who welcomes and appreciates feedback so you don’t inhibit those who want your best.
Look for the gold. What did they see, hear or experience that led them to say what they said? Get over how they said it or evaluate how much they really knew of the situation. Ask yourself, where is the tiny nugget of truth that you need to hear and could use?
Test feedback. Consult with people who will tell you the truth, but realize that these supporters are hard to find because your friends and advocates don’t want to pile on. So they bail you out with false assurances that you really aren’t that way or you didn’t deserve that feedback.
Take it beyond the moment or circumstance. Rather than analyze how accurate it is in a specific situation, consider it from a more comprehensive view, over time and situation.
In the end feedback should make you better and more effective. Regardless of their motives, use all of it for your purposes, not theirs.
Read Related Blogs:
I’m involved in the selection process to hire an Executive Director for a licensing board. Following resume submittals, we distilled the candidates based on qualifications. There were several who are very qualified with education, experience and setting-familiarity....read more
You want your clients to look forward to seeing you and hearing from you. But you have to give them reasons. If you’re like most in your profession, you rely too heavily on your expertise and experience as the foundation of your relationships, thinking that both of...read more
Your comfort zone has been customized and perfected by you, for you. Your investment over time has produced a way of functioning that feels good, right and…well, comfortable. It works just fine…until it doesn’t, and you feel uncomfortable in your comfort zone. Fear...read more