Swim To The Deep End

In a recent coaching call with a manager, I was reminded of how easy it is to conform your thinking to your environment. For her, she described her specialty practice and that her clients are in a regional reach. Her enthusiasm was infectious and I was drawn to her...

Lessons About Satisfaction

I just returned from Las Vegas where I facilitated a firm leaders conference. It is an annual event where a group of partners from around the U.S. meet to discuss leadership in their firms and confer with each other for advice and guidance. It was an exceptional...

Chart Your Own Course

Many firms are in the season of annual reviews. While many people have a less-than-positive experience with them, they can be very beneficial. These annual meetings should be a report on your career progress, not a report on your performance. Performance feedback...

Autonomy For Good?

You and other service professionals share a common trait that drives you to the profession. It’s called autonomy. It’s a positive trait that is really important to you—one of the benefits that contributes to your sense of fulfillment. When you are unable...

Are You The Reason They Leave?

I really enjoy the calls I get from clients who just want to get another perspective or a suggestion on how to approach a delicate situation. This call was no different. The call came from a manager of a client firm in the southeastern U.S. He was a discouraged high...