When You Care Enough

“The way to gain a good reputation is to endeavor to be what you desire to appear.” ~ Socrates Your firm has a reputation. It is mostly the result of your clients’ experience working with you and your staff. Does their experience match the reputation you think you...

Bring Your Best Self

Mark of Professionals Professionals are often referred to as lifelong learners. They are always finding ways to get a little bit better every day. Whether it’s in the realm of their technical knowledge, their personal disciplines or interpersonal effectiveness, they...

Leaders Call Up Their Best Self

Lead In Stress I remember the great line from the movie, Apollo 13 when NASA’s Chief Flight Director, Gene Kranz, overheard one of the NASA Directors say to another Director, “I know what the problems are Henry. This could be the worst disaster NASA’s ever...