Stop Giving It Away

Sep 7, 2026 | Business, Client Experience, Leadership

Don’t you hate it when someone asks you a question, looking to get something for no charge? You know the answer to their question and you’d like to help. But you also feel taken advantage of. But you may not realize that you have done this to yourself for as long as...

The Weight of Being Trusted

Jun 16, 2026 | Business, Leadership, Performance

One of the most respected phrases in our profession is trusted advisor. We all know trust matters. In many ways, it defines the quality of our relationships. But what is trust, really? Think about what happens when someone chooses to trust you. They are making...

The Most Important List You’ll Make

Jun 1, 2026 | Business, Leadership, Performance

Everyone has a to-do list. We look at it first thing in the morning and immediately begin organizing our day around it. We prioritize tasks, rearrange responsibilities, and measure progress by what gets checked off. But what about your to-be list? Getting things done...