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the monday message
When You Care Enough
“The way to gain a good reputation is to endeavor to be what you desire to appear.” ~ Socrates Your firm has a reputation. It is mostly the result of your clients’ experience working with you and your staff. Does their experience match the reputation you think you...
How Do You Respond To Opportunities?
Response To Opportunities Having coached professionals for so many years, I have seen many examples of how people respond to opportunities. Some rose to the occasion, while some allowed them to pass. How do you respond to opportunities? Examples Of Responses I’ve...
Coach Others To Overcome Procrastination
Coach Others No one likes working with people who procrastinate. And no one at any level is immune to procrastinating. You can help others reduce their tendency to procrastinate and overcome procrastination. Definition Procrastination generates a host of negative...
Expectations. Feedback. Rewards.
Be Inspired I just returned from the 2023 Engage Conference in LV last week. It was great to see friends and hear about the latest practices, technologies and transformations in the profession. Being around 3500 talented, inspired professionals is truly invigorating....
You May Have Been Deceived
The Deception There is so much talk about finding the ideal, the perfect, the complete. And rightly so—we want the best we can be, have or achieve. This is a natural drive that most of us have and what motivates and inspires us to grow, innovate and pursue. However,...
Conflict Or A Problem?
Conflict Or Problem How you view a situation determines your mental and emotional state about it and drives certain behaviors that either help or hinder finding solutions. Whenever you encounter a disagreement with a colleague or client, do you view it as a conflict...
When We Disappoint Ourselves
We Disappoint Ourselves As professionals, we are constantly having to address stress, whether it’s induced by work, home or other personal adversities. But one area where we create stress is when we disappoint ourselves. What Is Disappointment? Disappointment is felt...
A Job That Matters
Do You Like What You Do? When you ask your employees what matters to them, what do they tell you? Besides compensation, what else are they looking for? What else matters to them? Do they like what they do? Survey Results In researching one of my upcoming presentations...
Bad Habits Return When Stressed
Bad Habits Return Whenever we experience stressful times, we typically fall prey to previous habits that are longer (or were never) good for us. For instance, when stressed, our eating habits often leave us and we return to former habits that are ingrained in our...
Do Your Clients Still Love You?
Your Hope As I pondered a relevant message to write, I thought about the last few months and all of the effort you put in to serving them. At times, your work has been overwhelming in volume and complexity. You did all you could to do your best for your clients. In...
