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the monday message
Elevate Your Team: Mastering Reinforcing and Corrective Feedback
As a leader in your firm, delivering effective feedback is key to fostering growth and maintaining high performance. Striking a balance between reinforcing and corrective feedback ensures your team not only thrives but continuously improves. Reinforcing Feedback:...
We Don’t Hire Placeholders
Raise Them Up: No One Aspires To Average One of the great privileges we have in our coaching practice is engaging directly with the rising generation of professionals — young staff just stepping into their careers. They bring energy, ambition, and a deep desire to...
What Your Staff and Managers Wish You Knew
In our work with staff and managers, we regularly hear candid, revealing sentiments - things they rarely express openly but consistently feel. These insights shape how we approach our training courses and interactions. We intentionally weave in messages they are eager...
Take Control of Your “Someday” Pile
We all have one - a catch-all spot where we stash the small, lingering tasks that we intend to get to “someday.” For some, it's a literal pile: a stack of notes, documents, or folders. For others, it’s a running to-do list or a quiet corner of the mind reserved for...
Overcoming Resistance: The Pain Point That Sparks Firm Change
Change is tough, especially in accounting firms where partners often resist new strategies. As outlined Guy Gage’s recent article, Breaking Through Partner Resistance, transformation occurs when the pain of sticking to the status quo outweighs the fear of change. This...
Igniting the Spark
In February, a senior manager attended our Leading Your Team course. The program explores how managers can better understand and lead their team members by recognizing different working and relational styles. For him, this experience marked a turning point. He walked...
Leading with Certainty: Anchoring Leadership in Vision and Values
Effective leadership is grounded in the certainty of what is known: the long-term vision, enduring values, and guiding principles that define an organization’s identity. In a recent coaching conversation with a senior leader navigating a period of rapid change, this...
Courageous Leadership: Understanding Fear in Times of Change
In the midst of writing last week’s Monday message, I was preparing to facilitate a session titled Courageous Leadership: Navigating Change, Fear, and Uncertainty. During that session, one of the attendees questioned the use of the term fear. She didn’t feel that fear...
Navigating Change: Leading with Strength and Vision
Change can feel unsettling, but great leaders know that navigating uncertainty requires two critical elements: certainty and relatedness. When people feel secure in their direction and connected to those around them, they can embrace transition with confidence. Create...
Why People Resist Change
It’s Not a Mystery In accounting firms—where structure, predictability, and precision are part of the culture—resistance to change is often interpreted as stubbornness or a lack of buy-in. But resistance isn’t irrational. It’s a natural form of self-protection. When a...
