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Elevated Feedback: Give Staff One More Chance
[This is a fourth Message in a series responding to a frustrated manager who inquired about what he should do when his staff won’t respond his feedback, even after repeated requests. You can find the first Message of the series here.] In our coaching calls with...
A Productive Dialogue: Corrective Feedback
Feedback is an essential part of our growth and development. The challenge is, especially as accountants, we don’t like giving feedback. According to a study performed for this article, in the Harvard Business Review, we prefer to avoid giving corrective feedback....
Catch Them Doing It Right
Catch Them Doing It Right By Guy This message builds on last week’s discussion, which stemmed from Justin, a manager seeking advice on handling staff who do not respond to feedback. He and his colleagues struggle with employees who seem to ignore their directions. You...
When Staff Ignore Your Feedback I
How many times do you have to give the same feedback to get results? The Inquiry A manager, whom I’ll refer to as Justin, recently reached out to me to discuss a challenge that he and his fellow managers are grappling with. As dedicated professionals, they take their...
Empower Your Workforce
In today's fast-paced work environment, employee engagement has become more than just a buzzword; it's a necessity for organizational success. Firms that we see successfully creating a culture of self- engagement among employees are doing so by focusing on four key...
A Manager’s Impact
In his recent article Stop Trying to Engage Your Employees, Guy Gage suggested 3 different strategies to equip employees to self-engage: creating individual awareness, providing a supportive environment, and performing regular check-ins. This is where managers play a...
Engagement > Benefits
"As professionals, we all want to leave our mark on the world,” said Guy Gage in his article Stop Trying to Engage Your Employees. As a CPA, I believe we work in the greatest profession on earth. We are taking a lot of heat right now with pipeline issues, challenges...
Rebalance Your Engagement Initiatives
My coaching call with a senior leader began on a note of irritation and confusion. He had just received the firm's employee engagement survey results and wasn’t pleased with what he saw. During our conversation, he mentioned that the firm had been conducting the...
The Challenge of Leadership
Leadership comes with numerous challenges, and managing people is one of the foremost. Leading a high-performer, who is also challenging to work with, adds a layer of complexity. If not handled effectively, these situations can become intolerable. A Common Issue As...
Focus on the Next Step
Navigating difficult situations is a universal challenge, yet how we approach and handle these moments can define our resilience and growth. No matter the challenge we are faced with, the strategies we employ can transform turmoil into a learning experience. Delaying...
