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When Staff Ignore Your Feedback I
How many times do you have to give the same feedback to get results? The Inquiry A manager, whom I’ll refer to as Justin, recently reached out to me to discuss a challenge that he and his fellow managers are grappling with. As dedicated professionals, they take their...
Empower Your Workforce
In today's fast-paced work environment, employee engagement has become more than just a buzzword; it's a necessity for organizational success. Firms that we see successfully creating a culture of self- engagement among employees are doing so by focusing on four key...
A Manager’s Impact
In his recent article Stop Trying to Engage Your Employees, Guy Gage suggested 3 different strategies to equip employees to self-engage: creating individual awareness, providing a supportive environment, and performing regular check-ins. This is where managers play a...
Engagement > Benefits
"As professionals, we all want to leave our mark on the world,” said Guy Gage in his article Stop Trying to Engage Your Employees. As a CPA, I believe we work in the greatest profession on earth. We are taking a lot of heat right now with pipeline issues, challenges...
Rebalance Your Engagement Initiatives
My coaching call with a senior leader began on a note of irritation and confusion. He had just received the firm's employee engagement survey results and wasn’t pleased with what he saw. During our conversation, he mentioned that the firm had been conducting the...
The Challenge of Leadership
Leadership comes with numerous challenges, and managing people is one of the foremost. Leading a high-performer, who is also challenging to work with, adds a layer of complexity. If not handled effectively, these situations can become intolerable. A Common Issue As...
Focus on the Next Step
Navigating difficult situations is a universal challenge, yet how we approach and handle these moments can define our resilience and growth. No matter the challenge we are faced with, the strategies we employ can transform turmoil into a learning experience. Delaying...
When There Is No Best Option
Problems With A Best Option Firm leaders are really good at problem-solving. They have the ability to analyze a situation, weigh the pros and cons, and arrive at a solution that makes the most sense. Through countless such decisions, they have consistently...
On a Scale of 1 to 6
Managers play a pivotal role in any organization. As a CPA, I would say, it's especially true in a CPA firm. They are the connection point between the Partner group and the employees. Their responsibilities are vast, including project management, communicating up,...
Hopeful or Expectant?
Recently, many of my coaching calls have focused on the topic of the upcoming annual performance reviews. While some professionals anticipate these reviews positively, many do not share the same sentiment. A common thread among the managers we have spoken to is their...