Your Client’s Cull List

Nov 7, 2022 | Business, Client Experience, Leadership

Professional service is all about using your technical skills and applying them to client needs and problems.  So it is imperative to know what your clients need and want. While each client has specific issues that concern them, your service offerings may look similar...

Staff Find Their Place

Oct 30, 2022 | Business, Leadership, Personal Management

Staff Need Help One of the great benefits of being a coach to professionals is that I get to connect with high quality, high performing individuals who are passionate about what they do. It’s a joy and a privilege that I relish. Recently, I had such a call with a...

Becoming Remote Capable

Oct 23, 2022 | Business, Leadership, Performance, Personal Management

New Term Gallup came out with a recent study that introduced a new term, “remote capable.” Their definition refers to the work that can be completed outside of the office. Obviously, certain jobs require onsite presence. But much of a professional’s work can be done...

An Intentional Cool Down Routine

Oct 16, 2022 | Business, Leadership, Personal Management

Cool Down I find it interesting that athletes, after a grueling workout or competition, will take time to cool down. It’s built into their routine, just like a warm up. They use a regimen of stretches and light activity to gradually slow their heart rate and...

I Already Knew That

Oct 9, 2022 | Business, Leadership, Performance, Personal Management

There is a difference When we get feedback from our training, sometimes we get a comment like, “I already knew that.” I have to admit that the comment annoys me a bit, but not for the reason you might think. It’s not because the training wasn’t helpful, insightful or...