Feb 7, 2021 | Business, Leadership, Performance, Personal Management
Mistakes Hold You Back No one like to make mistakes. Especially professionals. In fact, a hallmark of professionalism is excellence. You take pride in your work and your desire is to be seen as highly competent. While pursuing excellence, you are also aware when you...
Jan 31, 2021 | Business, Leadership, Personal Management
They Feel Unprepared Last December and early January of this year, I asked many who were in my classes and calls how prepared and energized they felt going into the new year and busy season. I was surprised and taken aback that most people rated themselves at a 3 or 4...
Jun 7, 2020 | Business, Leadership, Personal Management
Video Draws Breaking Point Following the torture and murder of George Floyd, the national outrage has demonstrated how Americans really feel about the unjust and brutal attempts to bring order to chaos. The actions of the so-called “professional” law...
Mar 1, 2020 | Business, Client Experience, Performance, Personal Management
Two Surprises It was one of those events that just happens, but I was still surprised—twice. A broke-down car and an encounter with a true professional. While driving home from a client in another state, my almost-new car broke down in a rural stretch of the...
Oct 27, 2019 | Business, Leadership, Performance, Personal Management
Don’t you just hate it when your professional maturity is reduced to fitting into categories, labels and quadrants? It’s not right. You are a human being, not a data point. You’re unique—no one else is exactly like you. Neither are your clients or colleagues. At the...
