Prove Yourself To Be Credible

Doesn’t it irritate you when you schedule a meeting and the other person shows up a half hour late? Once in a while, it’s not that bad, especially when there is a legitimate reason. But when it happens more than that, even explanations wear thin. Soon that person is...

Define Underperformance Correctly

From A Partner I had a great coaching call with a partner this week about one of his staff who is not performing to her optimal capabilities. He shared his theory about what was going on and what he was doing to address them. He said he gave her direct feedback so...