The Intangible That Matters

I write and speak a lot about you being your best more often and more consistently. When you’re at your best, your contributions are greater and your sense of fulfillment increases. In addition, when you’re at your best, you bring out the best in others. It’s the...

The Unacceptable Manager

Question: What do you do when you have underperformers? Answer: You give them a poor evaluation and tell them they have to do better. Makes sense; seems right. I can understand and accept a low evaluation rating for those who underperform. But what I can’t accept is...

High Performers: What they look like; What it Takes

Over the years, I’ve observed performing and under-performing professionals in firms, trying to understand the complexity of performance in a professional setting. What is it that high performers have that separates them from others? Is it the lucky break they enjoy...