Factory Foreman Isn’t Enough

The research is clear on what engages professionals: learning, developing and growing. These are absolutely critical to knowledge workers (FYI: that’s you and your colleagues). That means MANDATORY, not optional. That’s what separates 21st century professionals from...

Things Don’t Just Happen

When an important client or key staff leaves, an engagement budget is blown, or something seems to just come out of the blue, it’s tempting to say “it just happened.” While it may appear to be out of your control or have any ability to anticipate it, the...

Do This For Loyal Clients

Like every professional, you want your clients to love you and never leave you. You see it as a tribute to your professionalism, expertise and service, and rightly so. When clients do leave you, it doesn’t sit well or feel good, regardless of the reason they left....

Your 3 Sources of Power

High performers learn how to draw on three sources of power to make their performance remarkable. They know how to access them and how to use them to keep themselves moving. The first is your motivation. It propels you to do and be your best. What gets you up in the...

Entitled, Employed, Engaged or Empowered?

All performance begins with your frame of mind. How you see yourself and your work predict your actions and behavior. I’ve identified four perspectives that generally describe how you could see yourself. It doesn’t matter if you’re in your first year or you’re...