Category: Business, Client Experience, Leadership, Personal Management

Reduce Client Delays A Better Way

Feb 13, 2022 | Business, Client Experience, Leadership, Personal Management

Client Delays Are Everywhere In my earlier days while working in a CPA firm, I observed a repeated occurrence that seems to be common in firms across the nation. It has to do with feeling frustrated by client delays in submitting their information. When clients have...

Making Situations More Difficult

Jan 9, 2022 | Business, Client Experience, Performance, Personal Management

Most people Like you, most people think they are reasonable and fairly easy to get along with. However, others may not agree with you. You may come across differently than they way you think you are. As we discussed in one of the last Partner-Pipeline® courses,...

Those Difficult Clients

Nov 7, 2021 | Business, Client Experience, Leadership

Cull The List From what I hear from firms and consultants to firms, it seems that leaders are taking seriously their client lists. Many report that they are examining their clients to determine whether they are right for their firm. It’s an excellent exercise and an...

You Aren’t Who You Were

Oct 24, 2021 | Business, Client Experience, Leadership, Personal Management

Whenever you are in recovery mode, in addition to enjoying some downtime, you naturally reflect on how things went and how much (or little) you enjoyed it. Hopefully your assessment is positive and that you would like to continue on the same trajectory for next year....

What’s Your Specialty?

Aug 22, 2021 | Business, Client Experience, Leadership, Personal Management

The Challenge In my coaching with managers and partners, I find that many are experiencing a good bit of confusion and anxiety about declaring their area of specialization. Their firm leaders are prompting them to more narrowly define what they do. They want you to...

Expand Your Introverted Self

May 9, 2021 | Business, Client Experience, Leadership, Performance, Personal Management

Experience Aahhh, the comfort zone. That wonderful place where we enjoy peace and, well…comfort. Life is good when we find an environment where we can be ourselves and it is acceptable and effective. But what do you do when the environment shifts and your...

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Professionals who have coaches perform better than those without coaches. If your staff and leaders need help increasing their personal and professional potential, contact me to discuss professional coaching options. Presentations related to firm health and growth are also available for firm meetings and association conferences.

Phone: 304.677.0296

Email: guy@partnerscoach.com

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Category: Business, Client Experience, Leadership, Personal Management

Reduce Client Delays A Better Way

Making Situations More Difficult

Those Difficult Clients

You Aren’t Who You Were

What’s Your Specialty?

Expand Your Introverted Self

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