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Social Interaction or Work Transaction?
We’re Only Human The need for human connection has been known for thousands of years. While everyone’s belonging needs vary, all of us require social interaction with others. Even the most reclusive individuals have a modicum of interaction need. Prior to the...
Ego And Control
Conflicting Attitudes I love hearing professionals talk about the individuals who were so vital to their development. They speak of them as mentors, coaches and supervisors who took the time to teach and direct their growth. They all report that they benefited...
Get Your Charge Hours Up
Review Time Annual or semi-annual reviews in firms are being conducted across the nation. Many of my client firms have made these reviews a regular part of their feedback system. Unfortunately, sometimes these meetings are conducted by managers and partners who fail...
Become Hybrid Competent
A New Competency I came across a term recently that describes the plight of so many professionals attempting to figure out how to work and live in the same space. It’s called being “hybrid competent.” As I thought about it, my mind went to all the struggles and...
Confucius Was Right
Find What You Love Confucius (and others) is quoted as saying, "Choose a job you love, and you will never have to work a day in your life.” What is it about that statement that has endured and fascinated humans through the millennia? It stokes a hope and aspiration in...
The Dreaded Fee Question
The Hot Topic It seems that whenever I talk with managers and some partners about difficult situations that they encounter, fee discussions with clients rise to the top. There seems to be a real apprehension among providers to discuss their fees. It takes confidence...
The Problem Solver’s Hack
Solving The Wrong Problem One of the great competencies of professionals like you is the ability to solve problems. You are good at it and you want to help. It is so gratifying to find a solution that wasn’t readily evident at first. It reminds me of a survey I saw...
How Will You Be Better?
Unhealthy Goals Not too long ago, I came across a quote that caught me by surprise. It basically said that you are enough just the way you are. You are here to make a difference and you will. Really? If that's the case, what does that say about getting better to...
The Next Level Is Different
Professional Progress Professionals enjoy making progress toward mastery in their field, which means they have a next level in their sights. And whatever the next level is, it’s different from what they do now. It is true that sometimes the next level includes what...
Your Expectations Are Showing
You Reveal Your True Expectations You are probably unaware of this, but when you interact with your staff, you subtly expose your true expectations of them. As a manager or partner, your staff pick up what you expect of them, regardless of what you say. Whether your...
