Your Number One Stress Producer

Feeling out of control is the quickest way to accelerate your stress. This happens when you are unsure about what to do or having too much to do. Sounds like busy season to me. When someone tells me they are stressed, I often ask what they are doing to manage it. You...

Catch Them Doing It Right

Catch Them Doing It Right By Guy This message builds on last week’s discussion, which stemmed from Justin, a manager seeking advice on handling staff who do not respond to feedback. He and his colleagues struggle with employees who seem to ignore their directions. You...

When Staff Ignore Your Feedback I

How many times do you have to give the same feedback to get results? The Inquiry A manager, whom I’ll refer to as Justin, recently reached out to me to discuss a challenge that he and his fellow managers are grappling with. As dedicated professionals, they take their...