What Your Staff and Managers Wish You Knew

In our work with staff and managers, we regularly hear candid, revealing sentiments – things they rarely express openly but consistently feel. These insights shape how we approach our training courses and interactions. We intentionally weave in messages they are...

Igniting the Spark

In February, a senior manager attended our Leading Your Team course. The program explores how managers can better understand and lead their team members by recognizing different working and relational styles. For him, this experience marked a turning point. He walked...

Why People Resist Change

It’s Not a Mystery In accounting firms—where structure, predictability, and precision are part of the culture—resistance to change is often interpreted as stubbornness or a lack of buy-in. But resistance isn’t irrational. It’s a natural form of self-protection. When a...

Change—Again?! Seriously?

The Frustration Let’s be honest—we’ve all felt the irritation that comes with change. Just when you’ve finally mastered something—figured out all the shortcuts, found the little workarounds that make things run smoothly and efficiently—bam, everything shifts....