Mar 31, 2025 | Business, Leadership, Personal Management
If you know how your brain works, you can manage it better. Here is a timely lesson. Stress arises when we perceive a potential threat to our well-being, even if there is no actual danger. For example, feelings of overwhelm or loss of control instinctively triggers a...
Mar 17, 2025 | Leadership, Performance
Feeling out of control is the quickest way to accelerate your stress. This happens when you are unsure about what to do or having too much to do. Sounds like busy season to me. When someone tells me they are stressed, I often ask what they are doing to manage it. You...
Mar 3, 2025 | Business, Client Experience, Personal Management
For the next several Messages this spring, we will offer a brief thought to carry you through the week. You are very busy and it will be a quick read, but hopefully meaty enough to get your attention. Let us know what you think. One of my first jobs was as a...
Feb 24, 2025 | Business, Leadership, Performance
[This is a fourth Message in a series responding to a frustrated manager who inquired about what he should do when his staff won’t respond his feedback, even after repeated requests. You can find the first Message of the series here.] In our coaching calls with...
Feb 10, 2025 | Business, Leadership, Performance
Catch Them Doing It Right By Guy This message builds on last week’s discussion, which stemmed from Justin, a manager seeking advice on handling staff who do not respond to feedback. He and his colleagues struggle with employees who seem to ignore their directions. You...