Ownership Changes Everything

May 11, 2026 | Business, Leadership, Performance

In many CPA firms, “accountability” is treated as the gold standard of performance. But in reality, accountability is reactive because it shows up after something has already gone wrong. Responsibility, on the other hand, is proactive. It’s the difference between...

High Performance Isn’t Talent – It’s Leadership

May 4, 2026 | Business, Leadership

A high-performance (HP) culture doesn’t happen by accident. It develops when enough people consistently demonstrate a high-performance mindset, take the right actions, and produce strong results – until that standard simply becomes “how we do things.” Bringing...

Don’t Wait Until You Crash

Apr 20, 2026 | Business, Leadership, Performance

Susan’s Message last week hit the mark: catching yourself when you start to fade – before you crash – is critical if you want to avoid mistakes and poor decisions. But here’s the real question: when do you plan for that moment? It’s a mistake to assume...

A Lesson From the Back 9

Apr 13, 2026 | Business, Leadership, Personal Management

Last Monday, my daughter teed off in the first tournament of her spring golf season. The weather was unseasonably warm, the sun was shining, and there was just enough breeze to keep you cool without impacting ball flight. Days like this are rare for March golf in...