Nov 23, 2025 | Business, Client Experience
Leaders establish reality by the way they talk about something. If a firm leader talks about a situation as unimportant, their followers will not take it seriously. If a leader refers to a decision as ill-advised, others will also resent it. If a leader reinforces a...
Nov 17, 2025 | Business, Leadership
As CPA’s, our days are often consumed by numbers and deadlines. Adding a bit of intentionality is all it takes to ignite a spark in your team that can transform your practice into a vibrant, motivated workplace. Gratitude is one catalyst for this energy. By weaving...
Nov 10, 2025 | Business, Leadership, Personal Management
As we’ve written and said so many times (here, here and here), no one aspires to be mediocre. Everyone wants to do well. So why don’t we? A major reason is we aren’t protecting our attention. Our attention is precious and it’s a huge influence in our...
Nov 3, 2025 | Business, Leadership, Performance
You’ve crossed the finish line of another sprint – now comes the moment to pause, breathe, and regroup. The tricky part? The period before year-end often feels like another race in disguise. As firm leaders, you can either get swept up in the rush or choose to...
Oct 27, 2025 | Business, Leadership, Performance
Most under-performance doesn’t come from lack of intelligence or capability. It comes from choosing what is easy, comfortable, or convenient – small compromises that depreciate into mediocrity. High performers see it immediately. At first they push back. Over...