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Connecting With Your Clients

You want your clients to look forward to seeing you and hearing from you. But you have to give them reasons. If you’re like most in your profession, you rely too heavily on your expertise and experience as the foundation of your relationships, thinking that both of...

They Rely On You

If you haven’t noticed, this weekly message has been missing from your inbox for two weeks. And there’s a reason. My email account was disabled due to “suspicious activity.” Actually, an internet interruption occurred while performing a password update and it offended...