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Convenience AND Connection
The Survey As you may have already seen, last week Gallop released the results of their 2023 Engagement Survey, entitled, The New Challenge of Engaging Younger Workers. It highlights the need for convenience and connections in the workplace. The Findings One of the...
Feeling It Is Optional
Inspiration I really enjoy certain posts, blogs and emails from thought leaders who put forth insightful ideas worth pondering and developing. One weekly email I receive is from James Clear, best-selling author of Atomic Habits. He includes interesting quotes from...
Why Don’t They Ask?
What managers Want Across the nation, we hear a recurring lament from managers. They report that they are confused and frustrated because their staff won't ask questions. They say, "I know my staff don't know this stuff. Why do they spin their wheels and take way too...
Pay Attention To Your Beliefs
Beliefs matter Many professionals are well into the spring season. Some are prepared because they got into shape and are ready for the challenge. Others are less prepared and are struggling to keep up, even though the season just began. But being season-ready is...
Your Noble Profession
Your Business Did you know that you are actually in the stress reduction business? Your profession is often spoken of as rewarding and fulfilling, but hardly ever referred to as stress-reducing. But your work actually decreases stress—for your clients. The Research I...
Get In Shape
Prepare Yourself There are times when we make an extra effort to get in shape for situations that matter. You know, like running a marathon (or a 5k), attending the next high school reunion, or practicing for your firm’s donut eating contest. Whatever is necessary,...
Everyone Has Expectations
Unmet Expectations If there was a single frustration that managers face on a regular basis, it is that clients don’t submit their information for projects in a timely manner. As a result, projects are delayed, schedules are compressed and budgets are blown. And no one...
Serve Like You Care
Show You Care When you are in a position of being served by another, have you noticed the different approaches they take? I've been particularly attentive recently to those who are serving me: restaurant servers, repair personnel, store clerks, etc. Regardless of the...
This Year Will Be Different
The Difference Dilemma As we step into a new year, there is a sense of fresh beginnings. Psychologists call it the Fresh Start Effect. We have visions of things being different and we capture that optimism in resolutions to do something different. While early...
Known By Your Choices
Intentional Professionalism As you well know, high professionalism isn’t automatic. If you demonstrate high professionalism, it is because you intentionally do so with skill, discipline and self control. If you practice professionalism on a regular basis, it becomes a...
