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Your Expectations Are Showing

Your Expectations Are Showing

You Reveal Your True Expectations You are probably unaware of this, but when you interact with your staff, you subtly expose your true expectations of them. As a manager or partner, your staff pick up what you expect of them, regardless of what you say. Whether your...

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Be Available

Be Available

Focused on Busy Whenever we get really busy with something important, we focus on that one thing and put everything else in the background.  What have you put off that needs your attention now? One thing you are less aware of is your clients’ activities.  You spent...

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We Aren’t Cyborgs

We Aren’t Cyborgs

It’s Human To Connect In last week’s message, I suggested that you take some moments to connect with your team, especially with those new to your firm. Everyone is trying their best to understand and fit in, and to answer the Critical Question. Did you do anything...

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Answer The Critical Question

Answer The Critical Question

The Critical Question There are probably a number of new hires who have joined your firm in the last few months. For them, this spring is the first time they are experiencing busy season with you. With the busy season halfway through, they are likely asking themselves...

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Crappy Habits Accelerate Stress

Crappy Habits Accelerate Stress

Bad Habits Aren’t Big You can’t be around professionals for very long until you begin to see some of their bad habits. Often, their tendencies are small and seemingly innocuous. But collectively, those practices add up to a personal negative impact. When asked about...

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When Plans Go Awry

When Plans Go Awry

Plans Go Awry It's hard to believe we are two and a half months into the new year. By now, all those resolutions you made from good intentions should be pretty much gone by the wayside. But they were good for your health and wellbeing. Why let them go? Rather than...

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