Feb 24, 2025 | Business, Leadership, Performance
[This is a fourth Message in a series responding to a frustrated manager who inquired about what he should do when his staff won’t respond his feedback, even after repeated requests. You can find the first Message of the series here.] In our coaching calls with...
Feb 10, 2025 | Business, Leadership, Performance
Catch Them Doing It Right By Guy This message builds on last week’s discussion, which stemmed from Justin, a manager seeking advice on handling staff who do not respond to feedback. He and his colleagues struggle with employees who seem to ignore their directions. You...
Feb 3, 2025 | Business, Leadership, Performance
How many times do you have to give the same feedback to get results? The Inquiry A manager, whom I’ll refer to as Justin, recently reached out to me to discuss a challenge that he and his fellow managers are grappling with. As dedicated professionals, they take their...
Jan 6, 2025 | Business, Leadership
My coaching call with a senior leader began on a note of irritation and confusion. He had just received the firm’s employee engagement survey results and wasn’t pleased with what he saw. During our conversation, he mentioned that the firm had been conducting the...
Dec 2, 2024 | Business, Leadership, Performance
Problems With A Best Option Firm leaders are really good at problem-solving. They have the ability to analyze a situation, weigh the pros and cons, and arrive at a solution that makes the most sense. Through countless such decisions, they have consistently...