Category: Business, Client Experience, Leadership, Personal Management

Will You Choose Stress Or Gratitude?

If you know how your brain works, you can manage it better. Here is a timely lesson. Stress arises when we perceive a potential threat to our well-being, even if there is no actual danger. For example, feelings of overwhelm or loss of control instinctively triggers a...

A Manager’s Impact

In his recent article Stop Trying to Engage Your Employees, Guy Gage suggested 3 different strategies to equip employees to self-engage: creating individual awareness, providing a supportive environment, and performing regular check-ins. This is where managers play a...

Acknowledge Your Good Fortune

The Practice Last week I had a great call with a senior staff member of a firm. It was a follow up call to a course we presented entitled Be An ACE: Manage Your Attitude, Credibility & Excellence. The call inspired me because not only did he implement one of his...