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Develop Your Grit
Recently, I watched a TV special on how special forces candidates are selected. After cognitive ability and emotional stability are screened, the final element is a physical endurance program that is so gruesome, it separates those few who make the grade and are...
The Lure of Busy
There is a fly buzzing around the office that drives everyone crazy. It has no purpose, direction, or focus. It just flits around, acting like it has important things to do. You see, the fly has this belief that, because it is busy, it is accomplishing things. It’s...
Don’t Be A Bad Moment
You know how awful you feel when someone imposes themselves on you in such a way that it is a bad moment for you? Their bad moment becomes your bad moment. So you respond to them so that they get a bad moment back, or you become a bad moment for someone else. It’s not...
Your Work is Important
Staying motivated to be your best day after day can be a challenge. When you are, you’re REALLY good. People rely on you, consult with you and appreciate you. So the question is this: how do you maintain a level of consistency of high performance? There may be no...
Avoid Meandering in Circles
Recently, I read something I learned back in grad school and decided it was a perfect illustration for something I’ve been seeing in my coaching. It has to do with the importance of spatial cognition—specifically, a visual point. We know that humans cannot walk in a...
Stop The Energy Leaks
Loving what you do is a requirement of high performance. You can't make the commitment or sustain the effort necessary to be really good if you don't love what you do. Professional service is too difficult and demands too much otherwise. Now, nothing is perfect and...
Don’t Make Difficult Clients
I recently completed a two-day training at a top drawer firm and inevitably, a discussion ensued about dealing with difficult clients. People bemoaned about how they have been victims of demanding, persnickety and unrealistic clients. Everyone had stories where they...
Leaders and Those Who Lead
I recently saw a quote asserting that there are leaders and then there are those who lead. It caught my attention for a number of reasons, but mainly, it hit the nail smack dab on the head regarding what I see on a regular basis. Regardless of where a person is in an...
Make a Decision
One of the marks of a leader is the willingness to make decisions without having all the information. They step into the future without a crystal clear view. Not blindly, because they have enough of the shapes and shadows to fill in the remaining 20% of what they...
Ask The Second Question
One of the evidences that you are a polished professional is demonstrated in how you respond to questions. Fundamentally, your natural response when asked a question is to simply answer it. Since you’re a problem solver, you think the question is a request for...
