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Make ’em Proud
Every time you are advanced or promoted, there is a lingering question in your leader’s mind as to whether it was a good decision. You verify it with your behavior in your new role, which means you have to let go of what made you successful in your previous role to...
Close Your Credibility Gap
There’s a concept in human behavior where the human brain experiences psychological pain when a significant belief is violated by a contrary action. It’s called Cognitive Dissonance and the theory explains the reason we justify our mistakes so they don’t seem so bad....
What Your Followers Say
Last week I attended a national counselors conference had the distinct pleasure of contributing to the leadership training program for state chapter presidents. Our part was to give them something to take back and implement, so we discussed the importance of setting a...
Diagnose What’s Wrong
HPs are known to get stuff done. They may not be smarter than you or work harder than you, but that doesn’t matter. HPs seem to do something that not everyone does—they accomplish things that aren’t directly related to the work that is in front of them. With...
Manage Your Interruptions
You’re working intensely on a complex problem, deep in concentration. You’re making progress and are so engrossed in your work that you don’t notice someone walking by and asks you, “Do you have a minute?” What do you say? Research over the last decade has shown that...
Why Make Yourself Miserable?
There is ample research to confirm that a lot of your motivation is derived from how you perceive the work that you do. If you view it as mostly inconsequential, you will find yourself going through the motions and watching the clock. Routine tasks and assignments are...
Learn From The Best
Finding role models is a most difficult task. Where is the right one for you? Does that person even exist? How will you progress without one? With all the emphasis on finding the right mentor, it only adds pressure to find one—the right one. Well, here’s an...
Be Full And Unstoppable
It’s just awful to be running on empty. From your gas tank, to your stomach, empty is unpleasant and ultimately ends poorly if you don’t do something about it. You’ve learned this truth and are attentive to schedule your fill ups. The same applies to filling up your...
It’s Not About You
The Partner-Pipeline courses emphasize the application of skills, so I do a lot of demonstrations, case studies and role plays. That’s the only way to determine that participants know how to apply what they learned. In a particular course on meeting with prospects, we...
Say It To Be Heard
In several of the Partner-Pipeline courses, we concentrate heavily on communication. Not just listening and talking, but in specific situations where communicating is a challenge. One area is how to present your perspective when you disagree with someone. This is an...

