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More Than Signing In
The Season This is the season of training. It’s getting to the end of the year and certain continuing education requirements have to be met. So training is a priority. Yes, it’s the season of training. While it may be the season of training, it’s not necessarily the...
Your Client’s Cull List
Professional service is all about using your technical skills and applying them to client needs and problems. So it is imperative to know what your clients need and want. While each client has specific issues that concern them, your service offerings may look similar...
Staff Find Their Place
Staff Need Help One of the great benefits of being a coach to professionals is that I get to connect with high quality, high performing individuals who are passionate about what they do. It’s a joy and a privilege that I relish. Recently, I had such a call with a...
Becoming Remote Capable
New Term Gallup came out with a recent study that introduced a new term, “remote capable.” Their definition refers to the work that can be completed outside of the office. Obviously, certain jobs require onsite presence. But much of a professional’s work can be done...
An Intentional Cool Down Routine
Cool Down I find it interesting that athletes, after a grueling workout or competition, will take time to cool down. It's built into their routine, just like a warm up. They use a regimen of stretches and light activity to gradually slow their heart rate and...
I Already Knew That
There is a difference When we get feedback from our training, sometimes we get a comment like, “I already knew that.” I have to admit that the comment annoys me a bit, but not for the reason you might think. It’s not because the training wasn’t helpful, insightful or...
Bring Your Best Self
Mark of Professionals Professionals are often referred to as lifelong learners. They are always finding ways to get a little bit better every day. Whether it’s in the realm of their technical knowledge, their personal disciplines or interpersonal effectiveness, they...
It’s Not The Profession
Selfcare Routines I recently read a study that confirmed an earlier finding that walking in nature actually has restorative effects on your physical, mental and emotional wellbeing. We’ve known this for decades and our ancestors lived it through the ages. As a...
Mind Your Narrative
Your Story Everyone has a narrative, a story we tell ourselves about who we are and what we are about. Our own story is rehearsed repeatedly in the setting we find ourselves. Think about your work team. It is an intersection of narratives, and we use others to...
Give Your Leaders A Chance
They Don’t Know Firm leaders often complain that some staff are leaving without any advanced notice. If leaders knew the situation, they acknowledge that they could have worked out a solution. The problem is that they found out too late to do anything about it. How...
