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Command And Control Leaders
The Old Leader There was a day when command and control leaders flourished and were successful. The workers they managed were doing physical labor where brawn was the asset. The worker’s physical strength was most important and extrinsic motivations (instilling fear;...
Step Outside The Moment
The Moment Have you ever wondered why some people are able to confront a problem or stressful situation with calm assurance? They don’t seem to react like others who become intense and anxious. Why is that? They have learned to step outside the moment. The Ability...
Your Ability To Self-Regulate
Self-Regulation Self-regulation is a most difficult discipline to establish because it requires an inordinate amount of motivation and cognitive energy. Focused attention, deliberate action and resisting automatic responses is draining. And yet your ability to...
Accountability Is The Second Option
No One Likes It Don't you hate it when you have to hold someone accountable? Or worse, when you are being held accountable? It's not pleasant on either side of the table. That's why accountability should be the second option. Most Need It Much has been said, written...
Your Response To Fee Complaints
The Dreaded Call You answer a call from a client, who begins with, “I want to talk to you about your bill.” What is your response to fee complaints? Your Emotional Response Does your stomach begin to churn? Do you feel dread? Fear? Become angry? We usually have an...
Leaders Shape Perspective
Continuum of Perspective One of the advantages of working with professionals across the nation is that we see quite a variety. From the youthful to the seasoned, there is quite a mix of perspectives about their work. And you can tell whether their leaders shaped their...
Hard To Break Habits
Bad Habits Everyone has hard to break habits. They become a part of how we do things and we no longer think about them. We just do them. Some are from long ago that have journeyed with us, whether they continue to work or not. Sometimes these established habits are...
Excellence Takes Additional Attention
Additional Attention Producing excellent work on a regular basis isn’t automatic. It requires more than just completing the work. It takes additional attention to ensure that the work is at a higher standard than average. Busy and Lazy Most professionals have a desire...
Energizing And Purposeful
The Stress Theme If there is an overarching theme among professionals who take their career seriously, one of the top selections would have to be handling stress. Since you are conscientious to do a great job that matters to others, you will experience the pressures...
When You Care Enough
“The way to gain a good reputation is to endeavor to be what you desire to appear.” ~ Socrates Your firm has a reputation. It is mostly the result of your clients’ experience working with you and your staff. Does their experience match the reputation you think you...
